1:Introduction
This Privacy Policy describes how HFAA collects, uses, and protects your personal information when you visit or make a purchase from our website.
We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable data protection laws.
2:Information We Collect
When you use our website, we may collect the following information:
Personal Information
Information that identifies you directly, including:
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through third-party payment providers)
Technical Information
When you browse our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Date and time of visits
This helps us improve the performance and security of our website.
3:How We Use Your Information
We may use the information we collect for the following purposes:
Processing and fulfilling orders
Delivering products and services
Providing customer support
Improving our website and services
Sending order updates and notifications
Preventing fraud and ensuring website security
Complying with legal obligations
4:Sharing Your Information
We do not sell or rent your personal information.
However, we may share information with trusted third parties in order to operate our business, including:
Payment processing providers
Shipping and courier companies
Website hosting providers
Analytics services
These partners are only given access to information necessary to perform their services.
5:Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
Remember your preferences
Understand how visitors use our website
Improve website functionality
You can choose to disable cookies in your browser settings, although some features of the website may not function properly.
6:Data Security
We take appropriate technical and organisational measures to protect your personal information from:
Unauthorised access
Disclosure
Loss or misuse
Secure technologies and encryption methods are used where appropriate.
7:Your Rights
Depending on applicable law, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data where legally permissible
Withdraw consent for certain uses of your information
Requests can be made using the contact information below.
8:Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.
9:Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.
Any updates will be published on this page.
10:Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Email: info@hfaa.co.za
Website: https://www.hfaa.co.za